Privacy Policy

Last updated: March 2025

Kraken Industries LLCKraken Industries LLC is a patent-pending bin cleaning equipment manufacturer located at 4415 SW 29th, Oklahoma City, OK 73119. We design and sell commercial bin cleaning equipment to entrepreneurs and operators nationwide. Our registered SMS program is used for customer care: account, order, and service messages related to equipment inquiries, quote updates, order confirmations, and appointment reminders. With a separate opt-in, we may send occasional promotional messages about Kraken equipment only (for example, special offers, discounts, or new product updates). SMS messages do not include financing, lending, credit offers, or third-party loan content. Equipment financing information remains available on our website, by email, and by phone. Message frequency varies. Message & data rates may apply.

Phone: (405) 512-2261  |  Email: contact@krakenindustries.biz  |  krakenindustries.biz

1. Information We Collect

We collect information you provide directly to us when you fill out forms on our website, including your name, phone number, email address, and equipment interest. We also automatically collect certain information about your device and how you interact with our website, including IP address, browser type, pages visited, and referring URLs.

We use cookies and similar tracking technologies, including the Meta (Facebook) Pixel and TikTok Pixel, to collect information about your browsing behavior on our site and across other websites. This information is used to serve you relevant advertisements.

2. How We Use Your Information

  • To respond to your inquiries and provide quotes
  • To send you marketing communications (with your consent)
  • To improve our website and services
  • To serve targeted advertisements through Meta and TikTok ad platforms
  • To comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. We may share your information with: (a) lenders or financing partners when you request financing information; (b) advertising platforms including Meta and TikTok for ad targeting purposes; (c) service providers who assist us in operating our website and business; (d) law enforcement when required by law.

SMS opt-in data and phone numbers collected for text messaging are never shared with or used by these advertising platforms.

4. Cookies and Tracking

We use cookies, pixels, and similar technologies to track website activity. The Meta Pixel and TikTok Pixel collect data about your website visits and actions to help us measure ad effectiveness and serve relevant ads. You can opt out of targeted advertising through your browser settings or by visiting the Network Advertising Initiative opt-out page.

5. Your Rights

Depending on your location, you may have rights including: access to your personal data, correction of inaccurate data, deletion of your data, and opt-out of marketing communications. To exercise these rights, contact us at contact@krakenindustries.biz.

6. Data Security

We implement reasonable security measures to protect your information. However, no method of transmission over the internet is 100% secure.

7. Contact Us

Kraken Industries LLC | (405) 512-2261 | contact@krakenindustries.biz | Oklahoma, USA

SMS/Text Messaging Policy

Opt-In and Consent

Our quote request forms contain two separate, unchecked SMS consent checkboxes:

Neither box is pre-checked. Consent is not required to receive a quote or services. You may opt out at any time by replying STOP.

Types of Messages

Messages may include: quote confirmations, equipment information, follow-up communications, order status updates, appointment reminders, and—if you opted into marketing—promotional messages about Kraken equipment only. SMS is not used for financing, lending, or loan marketing.

Message Frequency

Message frequency varies based on your inquiry and interactions.

No Sharing of SMS Opt-In Data

We do not sell, share, rent, or disclose your phone number or SMS opt-in consent to any third parties for their marketing purposes. Your SMS opt-in data will not be shared with or sold to any third parties or affiliates for purposes unrelated to providing our services. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Opting Out

You may opt out of text messages at any time by replying STOP to any message. After opting out, you will receive a single confirmation message. You will no longer receive text messages from Kraken Industries LLC unless you re-consent.

Help

For help, reply HELP to any message, email contact@krakenindustries.biz, or call (405) 512-2261.

Message and Data Rates

Message and data rates may apply depending on your mobile carrier and plan. Kraken Industries LLC is not responsible for any charges incurred from your carrier.